Employment Opportunities

Operations Specialist

Job Description

Operations Specialist

Are you about passionate about cycling, health or the environment? Do you love talking to people and love sharing awesome, user friendly technology? Do you want a job that has upside and the experience of working for a fast-growing startup?

LimeBike is looking for Operations Specialists to be the heart of their bikeshare operation. Operations Specialists wear multiple helmets, including moving bikes, handing out promo codes or troubleshooting bike issues. Having a flexible attitude, Ops Specialists do whatever is needed that day to make a positive bike share experience.

Potential Aspects of Position

Local Outreach

  • Educate users on how to use a dockless bikeshare product
  • Support field marketing efforts including street promotion, promo code distribution, rider trial programs
  • Speak to local businesses about the benefits LimeBike brings to their business and what to expect in terms of users parking their bike

Operations

  • Drive a large van or small pedicab to redistribute bikes as required, based on real-time demand data
  • Assist with bike deployment and rebalancing
  • Troubleshoot and fix potential bike issues or escalate issues if needed
  • Respond to potential customer service complaints

Required Skills and Experience

  • Ability to bend, stoop, and lift up to 50 pounds
  • Valid drivers license and acceptable Motor Vehicle Record
  • High School degree or equivalent
  • Be able to effectively sell and communicate the value of bikeshare
  • Customer service skills and the ability to address frequent customer issues in the field
  • Experience driving a large van in city traffic
  • Comfortable using smartphone apps
  • Ability to work various shifts as assigned, including evenings and weekends

Preferred Skills and Experience

  • Previous delivery driving, mechanical and/or logistics experience
  • Sales or some some sort of customer facing experience

What We Offer

  • A position that offers a variety of career and resume building experiences
  • Opportunity to build a ground level startup backed by top investors
  • Scale with a rapidly growing organization, with tons of opportunity for growth
  • Play a role in the transformation of urban mobility and sustainability
  • Work with a team of fun and motivated coworkers

Please contact us with your resume.

Job Type: Part-time Or Full-time

Salary: $12.00 to $15.00 /hour with BENEFITS!

Job Location:

  • Scottsdale, AZ

Required education:

  • High school or equivalent

Required license or certification:

  • Driver's License
Please apply through Indeed.com at the link below:
https://www.indeed.com/cmp/LimeBike/jobs/Operation-Specialist-b8347f18170abacf?q=LimeBike
Contact Information